Disneyland Resort confirmed today that it will be discontinuing the Annual Passport program. Automatic refunds will be issued for all current passholders and all Disney Premier Passports are now set to expire March 31, 2021. This does not affect Walt Disney World Resort at this time.
A new program is expected to replace the Annual Passport program in the future with messaging from Disneyland Resort President Ken Potrock indicating “new membership offerings” would be announced.
For now, Annual Passholders who held active Passports as of March 14, 2020 will continue to receive applicable discounts, based on their Passport type, on merchandise and food & beverages at select Downtown Disney District and Buena Vista Street locations, until new membership offerings are announced.
Temporary New Discounts
Starting January 18 through February 25, 2021, Passholders will receive a 30% discount on select merchandise at select locations in Downtown Disney District and Buena Vista Street, Monday through Thursday.
MORE INFO: Disneyland.com/APSpecialOffers.
A pro rata refund will be issued for Annual Passport holders who are entitled to one. The pro rata refund amount for each such Passport, if any, is unique to the Passport and is based on factors such as: how much has already been paid toward the Passport, any refunds already provided, and when the Passport was activated. Applicable pro rata refunds for any additional features attached to the Passport—such as parking—will be included in the Passport pro rata refund amount.
MORE INFO: Disneyland.com/PassportRefund
Below is the full letter from Disneyland Resort President Ken Potrock can be found below.
Dear Annual Passholder,
For nearly four decades, our Annual Passport program has been an important part of connecting with some of our most valued Guests. We are incredibly honored and grateful for that legacy, and the memories and magical moments you have helped us create over the years.
It’s because you’ve played such an important part in the history of the Disneyland Resort that I personally wanted to share this news with you. In the next several days, we will begin the process of issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current Annual Passport program due to the continued uncertainty of the pandemic and limitations and expected restrictions around the reopening of our theme parks.
I know that sunsetting the Annual Passport program will be disappointing to many of our Passholders who are just as anxious as we are to reopen our gates and welcome Guests back when the time is right. But we are also very excited about what’s ahead. We plan to use this time while we remain closed to develop new membership offerings that will utilize consumer insights to deliver choice, flexibility and value for our biggest fans. Once we have more information to share about future membership offerings, our Passholders will be the first to hear from us as we embark on this next chapter.
Annual Passholders who held active Passports as of March 14, 2020 will continue to receive applicable discounts, based on their Passport type, on merchandise and food & beverages at select Downtown Disney District and Buena Vista Street locations, until new membership offerings are announced. As an added benefit, starting January 18 through February 25, 2021, these Passholders will receive a 30% discount on select merchandise at select locations in Downtown Disney District and Buena Vista Street, Monday through Thursday. For more details, visit Disneyland.com/APSpecialOffers. We also encourage you to stay connected with the Disneyland Annual Passholders Facebook page as we plan to continue our Annual Passport communication and digital content with more special opportunities to come, until new membership offerings are announced.
A pro rata refund will be issued for your Passport, if you are entitled to one. We are committed to processing refunds as diligently and as quickly as possible. Please visit Disneyland.com/PassportRefund for more information.
While I have not had the chance to engage with many of you since assuming my Disneyland role in May of last year, I do want to thank you for your understanding during this challenging and unprecedented time. We are incredibly optimistic about our bright future—and look forward to you being part of it.
Again, thank you for your loyalty over the years and your continued support.
See it for Yourself
Full details on how refunds will be calculated and issued are outlined on the official site.