Following news today that Disney has submitted plans for approval to begin phased reopening of the Walt Disney World Resort, more updates have been released about the procedures for Disney Vacation Club (DVC).
Terri A. Schultz, Senior Vice President for Disney Vacation Club, Guided Adventures & Expeditions and Golden Oak shared several details today about what the phased opening entails. Confirming what was released this morning, we know that the plan right now is to reopen Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort on June 15 and all Disney Vacation Club properties at the Walt Disney World Resort on June 22.
In addition, guests can expect to see a few changes to “business as usual.”
DVC Safety Standards
New safety standards for the Walt Disne World Resort were also confirmed this morning including temperature checks and facemask requirements in common areas. Specifically for DVC, operational adjustments include:
- Enhanced cleaning of all rooms prior to arrival, including additional measures for dishware and appliances for Disney Vacation Club units, along with the standard Disney Vacation Club housekeeping services during your stay
- Increased cleaning and sanitization in high-traffic areas
- New hand-sanitizing stations in key areas
- Physical distancing at restaurants, lobbies, pools, fitness centers and other public areas, including reducing capacity where appropriate
Guests are also being encouraged to use existing tools to check in remotely through the My Disney Experience app.
California and Hawaii
Reopening dates for The Villas at Disney’s Grand Californian Hotel & Spa as well as Aulani, Disney Vacation Club Villas, Ko Olina Hawai’i have not been determined, and we will share updates about those resorts just as soon as we’re able.
Finally, as part of our continued efforts to provide flexibility during these uncertain times, we are further changing and extending our temporary policies regarding expiring points. April, June and now August, September and October 2019 Use Year points that are set to expire in 2020 and that were used for reservations during the closure period will be extended for one year from the current expiration date. Additionally, April, June and now August, September and October 2018 Use Year points that were banked into 2019 Use Years and used for these reservations will now all expire November 30, 2020. This temporary policy only includes expiring points that were used to book a stay arriving between March 12 and the end of the closure period and that involve a reservation cancelled after February 29.
Questions and Concerns
Schultz reassured, “while these adjustments may make the places you call “home” feel a little different for the time being, we will continue to make adjustments as the situation evolves.”
More information on updates and policy changes can be found on the official website, www.disneyvacationclub.com.