After confirming today that the Disneyland Resort in California would be closing amid concerns regarding the spread of coronavirus, the Walt Disney Company also confirmed via ABC that the remaining Disney Resorts in Florida and Paris will also be closing along with the Disney Cruise Line.
Walt Disney World Resort and Disneyland Paris Resort will be closed from Sunday, March 15, 2020 through the end of the month. However, at both locations, the hotels and retail/dining complexes will remain open.
Disney Cruise Line will suspend all new departures beginning Saturday, March 14, 2020 through the end of the month.
Disney will continue to pay Cast Members during the closure period. Positions within the company throughout US that are able to work from home will be asked to do so through the closure period.
Disneyland Resort Closure Notice
Posted to the Disneyland official website:
While there have been no reported cases of COVID-19 at Disneyland Resort, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure Park, beginning the morning of March 14 through the end of the month.
The Hotels of Disneyland Resort will remain open until Monday, March 16 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies. Disney will continue to pay cast members during this time.
Disneyland Resort will work with guests who wish to change or cancel their visits, and will provide refunds to those who have hotel bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.
Please contact The Walt Disney Travel Company for questions and cancellations at (714) 520-5050.
Tokyo Disneyland Closure Notice
Posted to the Tokyo Disneyland official website (translation by Google):
Tokyo Disneyland and Tokyo DisneySea have stated that the “New Coronavirus Infectious Disease Control Headquarters” considers that there is a large Requests to cancel, postpone, or reduce the size of the facility for the next two weeks “are scheduled to be closed temporarily from Saturday, February 29, to Sunday, March 15, 2020…. The reopening date is scheduled for March 16 (Monday), but we will contact closely with the relevant administrative organs and will inform you again.
For any other questions, please contact the Tokyo Disney Resort Special Consultation Desk on Saturday, February 29. Inquiries about Tokyo Disney Resort / Special consultation counter tickets: TEL: 0120-131-676.
Inquiries about vacation packages TEL: 0120-282-161 (Hours: 9: 00-17: 00)
Hong Kong Disneyland Closure Notice
Posted to the Hong Kong Disneyland official website:
As a precautionary measure in line with prevention efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park starting from January 26, 2020 out of consideration for the health and safety of our Guests and Cast Members. The Hong Kong Disneyland Resort hotels will remain open. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland park or have booked a resort hotel. For additional details, please click here or email to email@example.com.
Shanghai Disney Resort Closure Notice
Posted to the Shanghai Disney Resort official website:
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel. View Detailed Procedure & Guidelines.